| 1. Please check all tickets carefully. All sales are final. No cancellations, refunds, exchanges, or credits can be made after your order has been confirmed.
2. In the event of cancellation we will refund the FULL amount you paid us for the tickets (shipping or delivery charges are not refundable). All we require is that all tickets for cancelled events are returned to Encore Ticket Service within 7 days.
3. If an event is postponed by more than 12 hours, you are welcome to a refund or you may choose to attend the new date. If you choose to refund, we require that you return your tickets to Encore Ticket Service immediately.
4. Please keep your tickets in a safe, cool, dry place. We do not replace lost, damaged or stolen tickets. Do not expose your tickets to sunlight, heat, cold, or liquids. The tickets cannot be replaced under any circumstances and you will bear the full loss and liability incurred.
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